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Technical Control: Ensure SAP Stability, Performance, and Resilience

Technical Control: Ensure SAP Stability, Performance, and Resilience

Skywind’s Technical Control solution delivers comprehensive observability, proactive detection, and actionable insights for your entire SAP technical landscape. By continuously monitoring infrastructure, communications, interfaces, resource utilization, and system logs, Skywind empowers organizations to prevent disruptions, optimize performance, and maintain operational continuity—across all SAP versions and deployment models.

What is Technical Control?

Technical Control is Skywind’s holistic approach to safeguarding the technical backbone of your SAP environment. Leveraging a rich pool of preconfigured controls and analytics, Skywind provides real-time and historical visibility into the health, stability, and efficiency of your SAP systems. Our solution identifies technical anomalies, infrastructure risks, integration failures, and resource bottlenecks before they impact business operations, ensuring you stay ahead of issues—not just react to them.

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Key Protection Areas

Infrastructure Observability & System Health

Monitor the complete technical foundation of your SAP landscape with comprehensive coverage including:

System Stability: Real-time monitoring of system dumps, ABAP runtime errors, and critical system failures
Background Job Management: Complete oversight of job execution, cancellations, long-running processes, and periodic job status
Lock Management: Detection of old application locks, write-exclusive locks, and potential deadlock situations
Update Request Processing: Monitoring of V1/V2 database updates, failed update requests, and transaction integrity
Certificate & Security Infrastructure: Tracking certificate expiration dates, PSE management, and cryptographic components

Communications & Interfaces

Ensure seamless data flow and system integration with advanced monitoring of:

IDOC Processing: Complete status tracking of intermediate documents, failed IDOCs, and integration bottlenecks across all business processes
RFC Connections: Real-time availability monitoring, remote logon testing, connection ping status, and queue management for both inbound and outbound qRFC
Email & Communication: Failed email notifications for critical business documents (invoices, purchase orders, delivery documents, shipments)
EDI & External Interfaces: Monitoring of electronic data interchange failures, XI/PI message processing, and external system communications
Print & Output Management: Comprehensive oversight of print spools, output device status, and business document printing failures

Technical Anomalies Detection

Proactively identify and analyze technical irregularities before they impact operations:

Transport Management: Failed transport requests, unauthorized transport objects, sensitive object changes, and development lifecycle violations
Work Process Analysis: Active process monitoring, memory consumption, CPU utilization, and process bottlenecks across all application servers
Batch Input Processing: Session monitoring, error analysis, and data conversion process oversight
System Configuration: Unauthorized system changes, debug operations, and critical configuration modifications

Resources Utilization Control

Optimize and protect critical SAP system resources through intelligent monitoring:

Database Management: Tablespace utilization for Oracle, SQL Server database size monitoring, consistency checks, and table growth analysis
File System Control: Disk space monitoring, file size tracking, FTP operations, and unauthorized file modifications
Number Range Management: Range depletion monitoring with predictive analysis, threshold alerts, and automated forecasting
Memory & Processing: Server resource utilization, application server performance, and capacity planning support

User & Access Management

Maintain security and operational integrity through comprehensive user oversight:

User Activity Monitoring: Long-term logged-on users, inactive user detection, password violations, and account status management
Profile & Authorization Control: SAP_ALL profile assignments, user creation tracking, password state monitoring, and role assignments
Service Account Management: Critical monitoring of locked service/system users (ALEREMOTE, etc.) that could impact system functionality

Logs Analysis (SAP System & Application Logs)

Leverage deep, automated analysis of all SAP logging mechanisms:

Application Log Analysis: Comprehensive error detection across all SAP modules, exception handling, and business process failures
System Log Correlation: Integration of technical events with business process disruptions for complete root cause analysis
Audit Trail Maintenance: Complete logging infrastructure for compliance, forensic investigations, and regulatory requirements

Why Choose Skywind Technical Control?

Extensive Pool of Preconfigured Technical Controls

Skywind offers a vast library of ready-to-use technical controls, developed from real-world SAP operations and best practices. These controls cover everything from infrastructure health and integration points to job scheduling, database growth, and system configuration changes—delivering immediate value and rapid deployment.

Holistic, Cross-System
Coverage

Our solution is agnostic to SAP version and deployment model, supporting S/4HANA, ECC, CRM, SRM, BW, and hybrid or cloud environments. This ensures consistent, enterprise-wide technical oversight and resilience, regardless of complexity or scale.

Real-Time and Historical
Insight

Skywind provides both real-time detection of technical issues and deep historical analysis of system events, resource trends, and integration health. This dual capability maximizes uptime, supports rapid troubleshooting, and enables continuous improvement.

No-Code Customization
& Rapid Adaptation

Easily tailor technical controls and reports to your unique landscape using intuitive, no-code tools. Both IT and business users can adapt or extend controls without coding, leveraging pre-built templates and custom scenarios for maximum agility.

Seamless Integration and
Secure Distribution

Skywind integrates natively with your SAP systems and securely delivers actionable technical insights to the right stakeholders—ensuring timely, role-specific notifications for IT, Basis, infrastructure, and business continuity teams. Integration with SOC/SIEM platforms means your security and operations teams receive pre-filtered, actionable alerts instead of raw logs.

Easy to Implement, Learn,
and Maintain

Skywind’s Technical Control solution is designed for rapid deployment, intuitive use, and low ongoing maintenance—minimizing total cost of ownership and maximizing operational impact.

Immediate Business Benefits

Proactive Disruption Prevention

Detect and resolve technical issues before they escalate into business outages or slowdowns.

Operational Continuity

Maintain stable, high-performing SAP operations— minimizing downtime and supporting business resilience.

Reduced IT Workload

Automate technical monitoring, alerting, and reporting—freeing IT teams for strategic initiatives.

Faster Troubleshooting

Accelerate root cause analysis and incident resolution with deep, correlated technical insights.

Cost Optimization

Prevent resource waste, overprovisioning, and emergency fixes—optimizing infrastructure spend.

Audit and Compliance Support

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Skywind Technical Control transforms SAP technical management from reactive firefighting to proactive, data-driven excellence—ensuring your SAP environment is always stable, secure, and ready to support your business.

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Business Protection

Business Control

Access Governance